Community Engagement Manager

Abundance360 (A360) is a year round mastermind and executive program with an annual Summit. It is delivered to a global community of entrepreneurs and business leaders and focused on the four key Mindsets and the Exponential Technologies required to become and be an Exponential Entrepreneur. (www.abundance360.com)

The Community Engagement Manager is responsible for creating, implementing and managing strategies and tactics to engage the A360 community to give and receive maximum value from the program and content and with one another; to turn passive engagement into a thriving community. Additionally responsible for elevating and maintaining the membership program systems, processes and procedures.

Accountabilities:

  • Translate goals and objectives into a strategic plan with initiatives with specific outcomes and target dates.

  • Plan and execute community initiatives and programs.

  • Facilitate regular communication with A360 members to foster relationship building and deliver value through content and engagement. Provide community feedback to the relevant members of the A360 Team.

  • Identify individuals who have the potential to serve as A360 community ambassadors; provide opportunities for community leadership.

  • Support sales initiatives and Team with prospective member communication and engagement.

  • Review and elevate systems of information distribution to members - member directory, member app, website, e-newsletter - and identify new opportunities for communications.

  • Support production of the weekly A360 member newsletter. Write newsletter content and draft other member-related materials.

  • Support the Executive Director with A360 Annual Summit and Workshops throughout the year including coordination, planning and ownership of community engagement activities.

  • Identify creative use of social media platforms to increase engagement and dialogue in coordination with the Director of Marketing and Demand Generation.

  • Work with the Web Manager to keep website up to date.

  • Elevate community engagement-related technology processes to support customer relationship culture including customer relationship management (CRM).

  • Onboard new and renewing members of the year-round Abundance 360 program

  • Respond to community member emails. Manage A360 member inbox.

  • Other responsibilities as needed.

Required Skills and Experience: 

  • Prior community management and/or other forms of community building

    experience

  • Proven ability to network, build relationships and create community partnerships

  • Demonstrated project management skills and conscientiousness

  • Meticulous attention to detail

  • Experience writing content (e.g., newsletters) in a business environment

  • Proficiency with with the Google Suite apps (especially Gmail, Slides, and Sheets)

  • Technically capable and willing to learn new apps and software tools

  • Ability to work independently with minimal supervision

  • University degree in a related field of study considered an asset, though an equivalent combination of experience and education will be considered

Bonus Factors:

  • Familiarity with HubSpot or Salesforce CRM platform

  • Passion for entrepreneurship and learning about exponential technologies like AI, robotics, 3D printing, etc.

  • Basic graphic design skills

  • Located in LA (not required)


PHD Ventures Core Values: 

  1. Fearless conversation and debate, followed by unified action.

  2. Courageous Persistence & Resourcefulness.

  3. Encourage, Inspire and Support Ambition and Moonshot Thinking.

  4. Trust Each Other to Execute; We Win as a Team.

  5. Total Accountability of and Dedication to Continuous Improvement.


 

To Apply:

Send a resume, cover letter and three elements you think make a great community to team@a360.com.